Legal information
Privacy Policy.
Last updated: 1 August 2026
1. Data controller
ZOE Agency is responsible for processing the personal data collected through this website, exclusively for the purposes described in this policy.
2. Data we collect
When you use the contact form, we may collect your name, email address, company, requested service, estimated budget, timeline and the message you choose to send.
3. How we use the data
We use this data to assess and respond to your enquiry, prepare a commercial proposal and take the pre-contractual steps requested by you. We do not sell your data or use it for marketing messages without consent.
4. Legal basis and retention
Processing is necessary to respond to your request and carry out pre-contractual steps. We retain data only for as long as needed to handle the contact and comply with any legal obligations.
5. Service providers
The website may use hosting and form-processing providers, including Netlify. These providers process data under ZOE's instructions and in accordance with the legally applicable safeguards.
6. Your rights
You may request access, rectification, erasure, restriction, portability or object to the processing of your data. To exercise these rights, submit a request through the website contact form and begin your message with “Privacy”. You may also lodge a complaint with Portugal's National Data Protection Commission.
7. Security and changes
We apply reasonable measures to protect information against unauthorised access, alteration or disclosure. This policy may be updated whenever the website or our processing practices change.